Phone Inbound Pricing
With our Phone Inbound Support you can have
Increased Efficiency
Quality Assurance
Data Security
Customized Solutions
Performance Analytics
24/7 Support
Reduced Response Times
Advanced Technology Integration
Institutional Inbound Voice Solutions
Voice Authority. Institutional Trust. Backed by Prixim Global.
| Service Tier | Hourly Rate | Billing Frequency | Minimum Contract |
|---|---|---|---|
| Elite Inbound Voice Desk | $6.00 / Per Hour | Monthly Invoicing | Flexible |
Key Benefits Included
24/7/365 Live Voice Coverage
True round-the-clock availability ensuring high-net-worth retail and prop traders are always answered by a live professional.
Financial Market-Trained Agents
Experienced voice professionals skilled in de-escalating margin calls, explaining execution slippage, and verifying alternative payment paths.
Tier-1 (L1) & Tier-2 (L2) Resolution
Fast handling of everything from simple portal password resets to advanced client-side terminal troubleshooting.
Multi-Jurisdictional Language Support
Expand into global target markets with localized, native-speaking voice specialists.
Secure Corporate Environment
All calls are handled from high-security physical corporate offices equipped with encrypted data lines and redundant power grids.
Eliminated Operational Overhead
Bundles all telecom infrastructure, local management, HR recruitment, and physical workstation costs into one predictable rate.
Enterprise-Grade Live Chat Support
Driven by Human Expertise. Backed by Prixim Global.
| Service Tier | Hourly Rate | Billing Frequency | Minimum Contract |
|---|---|---|---|
| Institutional Operational Desk | $4.50 / Per Hour | Monthly Invoicing | Flexible |
Key Benefits Included
24/7/365 Availability
Continuous coverage across all global trading sessions and weekend prop surges.
100% Dedicated Teams
Assigned agents who work exclusively on your brokerage brand to maintain deep product knowledge.
Financial Market-Trained
Professionals rigorously vetted on FX mechanics, platform setups, and KYC routing.
Multilingual Support
Seamless native communication specialists to help scale your business globally.
Real-Time Analytics
Granular daily reporting on response times, volume trends, and satisfaction metrics.
Secure Workspace
Operating out of physical office facilities backed by Prixim Global's redundant infrastructure.
Supported Ecosystems & Platforms
Our workflows integrate natively with the industry's most trusted enterprise ticketing systems, helpdesks, and live trading broker platform channels layout.
Helpdesk & Ticketing
- Zendesk Support
- Freshdesk
- HubSpot Service Hub
- Zoho Desk
- Salesforce Service Cloud
Trading Ecosystems
- MetaTrader 4 (MT4)
- MetaTrader 5 (MT5)
- Match-Trader
- cTrader
- Proprietary Broker CRMs / Portals